Students must submit the following payments:
- Non-refundable application fee and, if applying after the application deadline, a non-refundable late processing fee
- Enrollment confirmation deposit
- Program price
Payment can be made by check, money order and wire/bank transfer.
Checks and money orders must be payable to the order of KEI and mailed to the address below. The student’s name must be clearly written on the check/money order.
To use billpay, log in to your online bank account and add KEI to the Payee List. Where prompted, enter the KEI mailing address (below). Your bank will then generate a bank check and mail it to KEI. If KEI agreed to a payment plan, you can set up recurring payments to KEI.
Knowledge Exchange Institute
63 Sickletown Road
West Nyack, New York 10994
United States of America
To pay by bank wire, provide the following information to your bank. Make sure to include the student’s name in the Reference section and inform KEI about the wire transfer.
Account Name: KEI, Inc.
Account #: 005816858
Branch: 110 Williams Street, New York, NY 10038 USA
To pay by credit card (Visa or MasterCard), visit the KEI online payment portal and enter your card information. All transactions are secure. Note that credit card payments are charged a convenience fee of 2.9% if the card was issued in the USA and 4% if the card was issued outside the USA.
A $100 USD non-refundable application fee must accompany the KEI Application. Applications will not be processed until the application fee is received by KEI. The application fee will be applied to the program price if the student meets the Early Enrollment requirements. Incomplete applications will be suspended after 30 days of inactivity. A $50 USD Application Reactivation Fee will be charged to reactivate the application.
Late application fee
Applications completed after the application deadline are subject to a late processing fee of $150 USD in addition to the regular application fee of $100 USD. Late applications will not be reviewed until both, the application fee ($100) and late application fee ($150) are received by KEI. Applications submitted after the enrollment deadline must also be accompanied by the $850 enrollment confirmation deposit. Late applicants may encounter additional fees to cover any increases in cost of housing, excursions and other logistic services that may arise as a result of applying after the deadline.
Enrollment confirmation deposit
An $850 USD enrollment confirmation deposit must be received by KEI not later than the enrollment deadline. The deposit confirms space in the program, reserves housing, guards against damages to the housing and to the mobile phones and, as needed, allows KEI to begin the internship search process. The enrollment confirmation deposit is refundable under conditions outlined in the Refund Policy.
Program Price shall refer to the total cost of the program, including the Program Fee, Customized Options, Promotional Discounts, Deductions for KEI Services, Late Payment Fees and Charges, Change of Status Fees, Application Fee, Late Application Processing Fee and Application Reactivation Fee. The Enrollment Confirmation Deposit is not considered part of the Program Price and shall be treated as a separate fee. The Program Price is variable, and may change at any time depending on individual circumstances (i.e. late payments, early enrollment, etc.).
Students must submit full payment of the Program Price by the registration deadline. Students using financial aid and payment plans may defer partial payment of the Program Price under the conditions outlined in the Deferment of Payment and KEI Payment Plan sections.
KEI’s Comprehensive Fees are published on the KEI website and in the KEI Programs Catalogue. The Comprehensive Fee includes the following items and services.
- Academic program price and fees at host school
- Internship placement and supervision
- Access to campus facilities
- One official and one unofficial transcript
- Housing for the duration of the program
- Full or partial meals with some programs (refer to individual program information)
- Planned cultural excursions and activities
- Pre-departure and on-site support
- On-site orientation
- Airport welcome and transfer to housing or host institution
- Assistance with travel plans
- Medical and travel insurance
- Use of mobile telephone (some exceptions may apply)
KEI offers a Comprehensive PLUS Fee option, which also includes the cost of airfare and meals. Students who attend universities that use a direct billing model and whose program price is higher than the cost of the KEI program may benefit from this option. Comprehensive PLUS Fees are not published in KEI literature since they are customized to individual needs. Contact a KEI advisor for a Comprehensive PLUS Fee quote.
Students need to budget additional funds for items not included in the program fee, including meals, phone calls, local transportation, airport tax (if applicable), school supplies, utilities with some apartment options and personal expenses. An estimate of these expenses is provided in the pre-departure guide.
KEI reserves the right to offer promotional or exclusive program pricing and/or discounts for a limited time. Only those applicants who: 1) submit the required application materials; and 2) meet the stated requirements of the promotion during the specified promotional timeframe will be entitled to the promotion or discount. Applicants who complete an application prior to or after the timeframe of the promotion, will not be granted any price adjustment or refund. Students participating in group, faculty-led or custom arrangements are not eligible for additional discounts of any kind.
Depending on student preferences the final program price may also include costs associated with early program arrival, late program departure, extended internship and/or other costs resulting from customized options for the program. Payment of costs associated with any and all customized options must be received by KEI not later than the registration deadline for the first term of study unless other arrangements have been approved by KEI in writing.
Deductions for KEI services & program components
Students who decide not to participate in KEI-arranged housing, excursions and certain program components (KEI provided medical/travel insurance, mobile phone, etc.) may request a deduction for these services/items. Requests must be indicated on the Supplemental Information Form and received by KEI before the enrollment deadline for the first term of study. Requests will be considered if the student demonstrates that arrangements have been made for similar components (housing, insurance, mobile phone, etc.) to the satisfaction of KEI. KEI reserves the right to deny all requests.
The amount of each deduction depends on the program and term of study. All deductions will be applied towards the program price. Students participating in multiple term programs will have the deductions applied towards the last session of study. KEI reserves the right to deny any and all requested deductions. KEI will not grant partial refunds for housing and excursions before or during the program.
Multiple term and multiple location programs
Multiple term programs consist of two or more consecutive sessions at the same host institution. Academic year programs are multiple term programs that include fall semester and spring semester. At some host institutions, where the quarter system is implemented, academic year programs span consecutive fall, winter and spring quarters. Multiple location programs apply to any combination of programs that include study at two or more host institutions during consecutive sessions.
KEI provides discounts for most multiple term and multiple location programs. The discount is applied to the last term of study. The amount of the discount depends on the program location(s), terms of study and student preferences.
Students applying for multiple term programs, academic year programs and multiple location programs must adhere to the payment procedures and policies specified in this section (in addition to the general payment procedures outlined in this document).
- If applied for at the same time, students need to submit only one Application Form, $100 application fee and one set of supporting application materials. All the desired program locations and/or terms of study must be indicated on the application form.
- An $850 USD enrollment confirmation deposit must be submitted for each term of study (including the fall and spring semesters of academic year programs) by the enrollment deadline for the first term.
- The program price for the first term, plus 10% of the program price for each consecutive term (prior to the calculation of any and all deductions) must be received by KEI not later than the registration deadline for the first term. The program price for each consecutive term must be received by KEI not later than the final registration deadline for that term.
- Students who plan to use financial aid, scholarships and/or payment plans to pay a portion of the program price must make separate payment arrangements with KEI for each term of study. All outstanding balances for the first term must be paid in full not later than the registration deadline for the second term of study. All outstanding balances for the second term must be paid in full not later than the registration deadline for the third term of study. This policy continues for all subsequent terms.
- It is the student’s responsibility to ensure that all payments are received by KEI on time. Late payments will be assessed a $300 fee.
Change of status
Change of status refers to any modifications made to the program location(s) and/or term(s) of study as specified on the student’s Application Form. Accepted students who want to change the status of their program must submit a request in writing (letter or fax with signature) to KEI by the enrollment deadline. Requests received after the enrollment deadline are subject to a $300 USD fee. The Onsite Director must also be notified if the student is already abroad. KEI staff will work with the host institution(s) to facilitate approved changes, and notify the student’s home university and guardian(s), if applicable. KEI reserves the right to deny any and all change of status requests.
Deferment of payment
Students using financial aid may defer payment of the program price until after the registration deadline without incurring late payment fees. Payment may be deferred subject to the following rules and regulations:
- The student must meet the following requirements:
- The student must be eligible to receive financial aid. Rules of eligibility are determined by federal, state, local and institutional authorities.
- The student’s home university or lending institution must approve the transfer of aid to the KEI study abroad program.
- The disbursement date of the financial aid award must be scheduled after the program registration date.
- Students must submit the following documents not later than the registration deadline:
- Financial Aid Disbursement Form – to be completed by the student’s Financial Aid office
- KEI Deferment Agreement – to be completed by the student and cosigner.
- Financial Information Form – to be completed by the student and cosigner.
- The cosigner must be the student’s parent, legal guardian or credible individual.
- The $100 application fee and all fees associated with late applications cannot be deferred.
- The $850 USD enrollment confirmation deposit for each term of study cannot be deferred.
- Costs associated with customized options cannot be deferred unless approved by KEI.
- Any amount of the program price not covered by financial aid is the responsibility of the student and must be paid by the registration deadline.
- If the financial aid award is disbursed to the student, it is the student’s responsibility to ensure that payment is received by KEI within 14 days of the disbursement date noted in the Financial Aid Disbursement Form.
- If the financial aid award is disbursed to the student when the student is out of the country (most cases):
- Student must send a check or credit card payment authorization form for the amount of the financial aid on or before the registration deadline.
- A note (post-it, etc.) stating “HOLD UNTIL AID IS DISBURSED” must be attached to the check or credit card payment authorization.
- KEI will process the payment after the disbursement date noted in the Financial Aid Disbursement Form.
- Late payments are subject to additional fees and charges, as described in the Late Payments Fees & Charges section of this document and in the KEI Deferment Agreement.
- If the financial aid award is disbursed directly to KEI and the amount of the award exceeds the amount owed by the student, KEI will send a check for the difference within 30 days of receiving the funds. Checks will be mailed to the student’s permanent address, as indicated on the Application Form.
- KEI reserves the right to deny students deferment of payment.
Program budgets for financial aid recipients
KEI provides a Program Budget for Financial Aid Recipients, which is intended for use by the Financial Aid office at the student’s home university, for the purposes of calculating eligibility for financial aid. This document is not intended for calculating actual program costs, and, therefore, should not be used as a basis for calculation of refunds. KEI does not provide an itemized breakdown of program costs.
KEI payment plan
KEI Payment Plans allow students to pay a portion of program price in monthly installments without incurring late fees and interest. Students must complete the KEI Payment Plan Agreement and the Financial Information Form. To be considered, both documents must be signed by the student and a cosigner (parent/legal guardian or credible individual), and returned to KEI not later than the registration deadline.
The maximum allowed amount for the payment plan is $2,000 USD per term of study. In general, payment is divided into five monthly installments of $400 USD, which must be received by KEI not later than the installment due date. Late payments are subject to additional fees and charges, as described in the Late Payments Fees & Charges section of this document and in the Payment Plan Agreement.
Late payment fees & charges
Students who have not paid in full or made alternate payment arrangements 30 days prior to the program start date may be prohibited from participating. Students maintaining an outstanding balance during the program, including failure to make timely payments according to the Deferment Agreement and/or KEI Payment Agreement may be dismissed from the program. The student will also forfeit the enrollment confirmation deposit, any and all KEI grants, scholarships and promotional discounts, and will incur additional late fees of $10 USD dollars (or the maximum amount allowed by law) for each day that the payment is not received following the payment deadline. In addition, transcripts will not be released until the outstanding balance is paid in full.
KEI reserves the right to transfer any outstanding balance to an attorney or collection agency authorized for collection by KEI. Such action may affect the credit rating of the student and cosigner and may result in additional of administrative, collection and legal fees to the program price.